© 2019 LukCass Events/Country at the Camp

Site by Parée Erica

WHAT HAPPENS IF I LOSE MY TICKET?

Tickets are not replaceable, if you lose your ticket you will need to buy another one

WHAT HAPPENS IF IT RAINS?

It is the promoter's policy to play, "Rain, Hail or Shine".  Umbrellas are permitted at the event.

I ONLY WANT TO SEE ONE PARTICULAR ARTIST.  IF THEY CANCEL, CAN I GET A REFUND?

In the very unlikely event that ANY artist cancels, there will be no refunds. The ticket is for the EVENT, not the individual artists

I CAN NO LONGER ATTEND, CAN I GET A REFUND?

Sorry no refunds. You did agree to this in the terms and conditions when you purchased your ticket
You can however pass your ticket onto a friend or family member
If you choose to do this, you MUST rename the ticket to the person who will be using it BY CONTACTING US ASAP

WHEN IS THE LATEST I CAN PURCHASE TICKETS ONLINE?

Tickets will be available online up until 2 weeks before the event unless they have sold out beforehand as this is a limited ticket event.  Tickets purchased from Nov 1st will be pick up at the gate only.

WILL EFTPOS BE AVAILABLE AT THE FESTIVAL?

EFTPOS is available on Merchandise & Food Stands only.  EFTPOS is NOT available at the Bar

IF I HAVE A TICKETING QUESTION, WHO CAN I ASK?

Please contact Lukcass Events with any ticketing questions: info@countryatthecamp.com

IF I HAVE A BUS TRANSPORT QUESTION, WHO CAN I ASK?

Please contact SoundMart Tours with any bus transport questions: info@soundmarttours.com

WHAT KIND OF FOOD & DRINKS ARE GOING TO BE SOLD?

A range of food and beverages will be available at the event

Alcohol, soft drinks & water available from the bar (No EFTPOS available at the Bar).

Free water also available

Food will be country style BBQ plus other options, Snacks such as chips, etc will also be available

IS THERE ANY SEATING AT THE EVENT OR IS IT ALL GENERAL ADMISSION?

All tickets for this event are general admission

IS THE VENUE LICENSED?

Drovers Camp is a licensed venue and alcoholic beverages will be available to purchase (including spirits)

All patrons wishing to purchase alcohol MUST have photo ID

CAN I BRING MY ESKY WITH FOOD OR DRINKS?

Drovers camp is a fully licensed venue STRICTLY NO BYO DRINKS (including water) is to be brought on-site

Snack food allowed.  This will be enforced by security at entry gates  

CAN I BRING MY OWN CHAIRS TO THE EVENT?

Yes, chairs are permitted.   We would ask that patrons exercise common sense and ensure that any seating they bring with them is easily portable and will not cause obstruction to others, event staff or event proceedings

DO I HAVE TO WEAR A WRIST BAND?

Yes, everyone within the event venue needs to wear their wristband at all times

On entry to the event, your ticket will be exchanged for a wristband

Please note the wristband is not transferable, non-refundable and not replaceable – it becomes invalid if

tampered or broken

Any Person at the venue not wearing a wristband will be ejected

IS THERE PHONE COVERAGE AT THE FESTIVAL?

Telstra coverage only

CAN I BUY MERCHANDISE AT THE FESTIVAL?

Yes, definitely!  Visit our Merch page HERE to see some of our items that will be available on the day, more items will be available on the day

WILL THERE BE ARTIST MERCHANDISE FOR SALE ON THE DAY?

Yes, there will be a merchandise stall selling a great range of the Artist's merchandise on the day.

EFTPOS is available at merchandise stalls.

IS THERE ANYTHING I NEED TO KNOW ABOUT BRINGING MY CHILDREN?

Children between 0 – 10 years are free

If they look like they might be older than 10, you will need to bring ID (a passport, birth certificate)

to prove their age

Country at the camp is an all-ages event – if you are under 18 you must be accompanied by a legal guardian over 25 or a parent at all times

CAN I BRING MY SHADE/BEACH/POP UP TENT OR PORTABLE SHADE CANOPY INTO THE EVENT?

No. Tents or sun shades will NOT be allowed into the event

CAN I BRING A CAMERA INTO THE EVENT?

Small cameras & mobile phone cameras are permitted

Any professional photographers with larger equipment must contact us prior to the event

IS POWER AVAILABLE ON CAMPING SITE

No power is available on camping site

WHERE IS THE VENUE?

Drovers Camp is located just out of Branxton

The address is 317 Elderslie Rd, Branxton NSW 2335

WHAT TIME WILL THE EVENT START & FINISH?

Gates will open at 11:30am and the festival starts at (12.00pm) Midday

We anticipate the event will finish at approximately 11.00pm

WHO DO I CONTACT FOR FURTHER INFORMATION?

Please DO NOT contact Drovers Camp for information, all enquiries regarding the festival must be sent to info@countryatthecamp.com or contact us on our Facebook page.  All enquiries in relation to bus transport must be sent to info@soundmarttours.com

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